1. Information we collect
We collect account and profile information such as your email address, display name, profile image, business details, service listings, location, booking policies, and creator application details. We also collect content you choose to publish or send, including photos, reels, captions, reviews, messages, reports, and support requests.
When you book, subscribe, or set up provider payouts, Stripe collects and processes payment, identity, and bank information. StyleLoop stores payment identifiers and transaction status, but does not store full card or bank account numbers.
2. Location, camera, and media
StyleLoop currently uses the city, state, or location information you enter to rank providers and does not request Android device-location permission or collect location in the background. Camera and photo-library access is used only when you choose a profile image, post, reel, review photo, or portfolio item. You can change available permissions in your device settings.
3. How we use information
We use information to perform our contract with you by operating accounts, profiles, search, messaging, bookings, deposits, payouts, subscriptions, reviews, creator referrals, and requested support. We also use information for legitimate interests such as fraud prevention, moderation, security, service analytics, and reliability; to comply with law; and, where required, based on consent for optional communications or device permissions.
4. When information is shared
Information is shared with other users when necessary for marketplace functions—for example, public provider profiles and posts, booking details between a client and provider, or published reviews. Service providers may process data for hosting and storage (Cloudflare), payment and payout processing (Stripe), authentication and hosting access (OpenAI), and transactional email (Resend). They may use information only to provide their contracted services or as legally permitted.
We may disclose information to comply with law, prevent harm or fraud, enforce our terms, or respond to a valid legal request. StyleLoop does not sell personal information and does not use cross-app advertising trackers.
5. Retention
We retain account information while your account is active. Posts, media, messages, support records, and booking data are retained as needed to provide the service and resolve disputes. When an account is deleted, public content and profile information are removed or anonymized. Limited booking, payment, fraud-prevention, tax, dispute, and compliance records may be retained when required by law or a legitimate business obligation. Stripe and other processors may retain records under their own legal obligations.
6. Your choices and rights
You may update profile information, disable device permissions, hide or save content, block users, report content, cancel Pro billing, or request support. The Account & Privacy center controls optional reminder, message, product, Creator Partner, and marketing emails. Security, sign-in, payment, refund, dispute, and critical safety emails remain necessary service communications. You can initiate permanent account deletion inside StyleLoop or through the public account deletion page. Depending on where you live, you may also request access, correction, portability, restriction, withdrawal of consent, or objection.
7. Security and age
StyleLoop uses encrypted connections, access controls, secure payment tokenization, and account safeguards. No system is perfectly secure. StyleLoop is intended for people age 18 or older and is not directed to children.
8. International processing
StyleLoop and its service providers may process information in the United States and other countries where they operate. When required, appropriate contractual and legal safeguards are used for cross-border processing.
9. Contact, complaints, and changes
Questions, privacy requests, or complaints can be submitted through StyleLoop Support. We may need to verify your identity before fulfilling a request. If this policy changes materially, the effective date will be updated and notice or renewed consent will be provided when required.